HELIOS

How do I power up my system using a POE Injector?


Connect the power cord to the POE Injector.

Connect a CAT5e / CAT6 LAN cable from a working wall network jack to the In port of the injector.

Connect another CAT5e / CAT6 LAN cable from the Out port of the POE injector to the POE In port of the computer.  The computer should automatically start.

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How do I change a Computer Name and Domain or Workgroup in Windows 7?

NOTE: Save all work and close all programs first.
If using Windows Embedded Standard 7, changes will need to be committed using EWF Manager.

  • Click the Start button, right click the mouse over Computer and select Properties.
  • In Computer Name, Domain and Workgroup Settings, select Change Settings.
  • Select the Computer Name tab in the System Properties dialog box.
  • Next to 'To rename this computer...', click Change.
  • Change the Computer Name and press OK.
  • Select Member of Domain or Workgroup - enter the name and press OK.
  • Click OK at the Restart Computer dialog box.
  • Click Close to close the System Properties dialog box.
  • If using:
    • Windows 7 Professional: select 'Restart Now'.
    • Windows Embedded Standard 7:

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How do I change a Computer Name in Windows 10?

NOTE: Save all work and close all programs first.

  • Click the Start button and select Settings.
  • Select System.
  • Select About.
  • Next to 'To rename this computer...', click Rename PC.
  • Change the PC Name and press Next.
  • Select Restart Now

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How do I update Power & Sleep Settings in Windows 10?
  • Click the Start button and select Settings.
  • Select System.
  • Select Power & sleep.
  • Update the Screen and PC Sleep settings as required.

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How do I update UWF in Windows 10?


By default, Unified Write Manager [UWF] is set to Disabled in Windows 10. (UWF replaces EWF from Windows 7)

To update UWF:

  • Right-click over the Start button and select Control Panel.
  • Select Thinlabs UWF Manager (32-Bit).
  • Click Yes to allow the program to make changes.
  • Update the Current State to either Disabled or Enabled.
  • After updating, click OK at the reboot required prompt.
  • Reboot the system.

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How do I change the screen orientation in Windows 10?


To change the screen orientation between Portrait and Landscape format:

  • Right-click the Start Button and select Mobility Center
  • Under Screen Orientation, click Rotate Screen as required

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How do I change a system name in Thinlabs Linux?


See the Thinlabs how-to document: Thinlabs Linux - Host Name Change.

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How do I enter / exit BIOS on my Dualcore system?


Press 'F2' to enter BIOS and 'F10' to exit BIOS on Thinlabs Dualcore-based systems (TL2100, TL2200, TL6000, TL7400, TL8300, TL8400 models).

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No Operating System is loading up

Is the storage device detected?  Start up the system and go into BIOS.  Check the Boot menu to see if the proper disk is detected.

  • If No, then the disk is defective - request an RMA for replacement.
  • If Yes, then exit BIOS, and at the GRUB menu, check to ensure the proper OS is being loaded.  If the OS quits while loading, contact your company's support team for instructions on how to reimage your system

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My Display Blinks in the Lower Right Hand Corner of the Screen


Models Affected: TL2530, TL2640, TL8510, TL8610

Systems manufactured prior to December 2018 may require a firmware upgrade.

Please download the following file (rename to .ZIP after downloading) and follow the instructions in the README file.

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