Registered Thinlabs users can check the status of a product by Serial Number or Sales Order Number
on our Warranty Lookup page.
Select either Serial Number or Sales Order Number.
Enter the corresponding information and click Lookup.
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Registered Thinlabs users can check the status of a product by Serial Number or Sales Order Number
on our Warranty Lookup page.
Select either Serial Number or Sales Order Number.
Enter the corresponding information and click Lookup.
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To find the MAC ID / Address of a system, either:
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Serial numbers of Thinlabs All-In-One Systems and Box Modules are 12 digits in length; serial numbers of ADITI Lithium Ion Batteries are 6 digits in length.
Certification stickers with serial numbers are located on the back of box client modules.
On integrated thin clients, there is a certification sticker on the back of the system;
newer models also have a 2nd serial number sticker either on the left side bezel or on the bottom of the bezel.
If the certification sticker has been destroyed, contact Thinlabs Support.
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Here is a checklist of tasks to try if receiving a BSOD on your screen:
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