Video


Check the brightness buttons on the power panel to see if they are operational.

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For KREIOS (TL10 model) quadcore thin client box modules, connect the first monitor to the VGA port and the second monitor to either the HDMI or DVI-D port.

For TALOS (TL30), ORION (TL60) and ADEN (TL50) thin client box modules, connect the first monitor to the VGA port and the second monitor to the DVI-D port.

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For all-in-one integrated thin client computers with Quadcore-based processors (TL23, TL24, TL25, TL26, TL85, TL86 models), connect the second monitor to either the VGA or HDMI port.

For all-in-one integrated thin client computers with Dualcore-based processors (TL21, TL22, TL74, TL83, TL84 models), connect the second monitor to the VGA port.

For all-in-one integrated thin client computers with ATOM-based processors (TL71, TL72, TL91, TL92 models), an additional VGA port will need to be installed to your system. Connect the second monitor to the VGA port.

See the Microsoft knowledgebase article - Dual Monitor Setup is Easy in Windows 7 for more information.

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For KREIOS (TL10 model) thin client box modules, connect the first monitor to the VGA port and the second monitor to either the HDMI or DVI-D port.

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For all-in-one integrated thin client computers with Quadcore-based processors (TL23, TL24, TL25, TL26, TL85, TL86 models), connect the second monitor to either the VGA or HDMI port.

See the Groovypost knowledgebase post - Windows 10 Tip: Configure a Dual Monitor Setup for more information.

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To change the screen orientation between Portrait and Landscape format:

  • Right-click the Start Button and select Mobility Center
  • Under Screen Orientation, click Rotate Screen as required

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Models Affected: TL2530, TL2640, TL8510, TL8610

Systems manufactured prior to December 2018 may require a firmware upgrade.

Please download the following file (rename to .ZIP after downloading) and follow the instructions in the README file.


Models Affected: TL2530, TL2640, TL8510, TL8610

Systems manufactured prior to December 2018 may require a firmware upgrade.

Please download the following file (rename to .ZIP after downloading) and follow the instructions in the README file.


Models Affected: TL7400

The TL7400 (no longer manufactured) featured a touch screen LCD panel and LCD inverter for video power. If the panel was replaced after February 2019, a new touch screen LED panel was installed with a new LED driver for power, and the brightness buttons will work in reverse.  There is no fix for this.  This problem is resolved in the next generation TL7600 17" All-In-One Quadcore Computer.


Thinlabs Dual Monitor PoE Computers (TL2530D, TL2700D models) have a built in delay - the second monitor turns on about a minute after the computer is booted.


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Thinlabs Dual Screen PoE Computer models affected:  TL2530D, TL2700D

There are two cables connecting the primary computer and secondary monitor.  Make sure that both the male-to-male cable and HDMI cable are firmly connected to the DC-In and HDMI ports of the computer monitor, respectively.


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Models affected:  TL2530, TL2640, TL8510, TL8610

(1) Uninstall Current AMD Driver
 
- Select Settings --> Add or Remove Programs
- Highlight AMD Software
- select Uninstall --> Uninstall --> Yes
- Click 'Restart Now' when done
  Device will restart.
 
(2) New AMD Software Install with AMD Updates Disabled
 
- Start an internet browser.
- Go to https://tdrive.li/qVy (copy internet link and paste)
- click 'Download' and then 'Save' (internet browser can be closed)
- Run the installation file
- click 'Install' (this may take several minutes)
- click 'Express Install'
- When option to install 'Radeon Relive' appears, click 'Skip'
- Be sure 'Keep system up to date' is unchecked, and click 'Restart now'
  Device will restart.
 
(3) Ensure Scheduled Tasks is Cleared
- go to Control Panel --> Administrative Tools --> Task Scheduler
- be sure there is no task installed for AMD updates
  Close any open windows - device is ready to use.
 
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