Models Affected: TL7400
The TL7400 (no longer manufactured) featured a touch screen LCD panel and LCD inverter for video power. If the panel was replaced after February 2019, a new touch screen LED panel was installed with a new LED driver for power, and the brightness buttons will work in reverse. There is no fix for this. This problem is resolved in the next generation TL7600 17" All-In-One Quadcore Computer.
Thinlabs Dual Monitor PoE Computers (TL2530D, TL2700D models) have a built in delay - the second monitor turns on about a minute after the computer is booted.
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Thinlabs Dual Screen PoE Computer models affected: TL2530D, TL2700D
There are two cables connecting the primary computer and secondary monitor. Make sure that both the male-to-male cable and HDMI cable are firmly connected to the DC-In and HDMI ports of the computer monitor, respectively.
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From the Windows desktop:
- click the Search icon and type CMD [ENTER]
- right click on 'Command Prompt' and select 'Run as Administrator'
- click Yes to confirm
- type: 'chkntfs /x c: d:' [ENTER] (no quotes)
- close the Command Prompt window
- Reboot the system
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Models affected: TL2530, TL2640, TL8510, TL8610
