MS Windows

My Touch Screen PC doesn't work


Applies to: TL22, TL24, TLI84, TL86 models

First, reboot your system to see if power is restored to the Touch Screen.

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Check the Tablet PC Input Service to see if stopped on your system.

  • Press the Start button, select Control Panel
  • Select Services
  • Scroll down to Tablet PC Input Service, right click your mouse and select Properties
  • On the General Tab:
    • Be sure that Start Type is set to Automatic
    • If the service is stopped, press Start to start the service
      (the touch screen may not yet be operational at this point)
  • On the Recovery Tab:
    • For the First Failure, Second Failure and Subsequent Failures options, select Restart the Service
  • For systems running Embedded software,
    commit changes through EWF.
  • Reboot the system. The touch screen should be working on reboot.

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My Windows 8.1 System does not boot properly


Verify the boot option settings are correct in the BIOS (TL23, TL24, TL85, TL86 models).

  • Press DEL to enter BIOS.
  • At the Save & Exit menu,
    select Load Optimized Defaults
  • At the Boot menu,
    under Boot Option #1,
    select Windows Boot Manager (P1: [device name])
  • Press F4 and select Yes to Save & Exit Setup.

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Can I upgrade my Windows 7 system to Windows 10?


Thinlabs Quad Core products (TL10, TL23, TL24, TL25, TL26, TL85, TL86) support Windows 10.

Thinlabs Dual Core products (TL21, TL22, TL60, TL83, TL84) do not support Windows 10.

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How do I access my old Control Panel screen in Windows 10?


Control Panel has been moved in the File Explorer. To access the Control Panel, either:

  • Press the Windows Icon
  • Select All apps
  • Select Windows System
  • Select Control Panel

or

  • Type Control Panel in the Search bar next to the Windows Icon
  • Select Control Panel in the Search results

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How do I access the On-Screen Keyboard in Windows 10?


To access the on-screen keyboard, either

(1):

  • Type Keyboard in the Search bar next to the Windows Icon
  • Click On-Screen Keyboard in the Search results

(2)

  • Click the Windows Icon
  • Click All Apps
  • Select Windows Ease of Access
  • Click On-Screen Keyboard

(3)

  • Click the Windows Icon
  • Click Settings
  • Select Ease of Access
  • Select Keyboard
  • Change the Turns on the On-Screen Keyboard setting to On

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My Windows 10 system goes into Sleep mode when pressing the Power Button


Previous Thinlabs systems with MS Windows operating systems (Win 8 / 8.1 / 7 / XP) were set to Shut Down when pressing the Power Button.  To adjust the Power Button settings:

  • In the Search bar, type 'Power Options'
  • Select 'Power Options' from the Search result list
  • In the left-hand menu, select 'Choose what the power buttons do'
  • Under 'Power and sleep button settings', 
    change the 'When I press the power button' option to Sleep or Shutdown (depending on preference)

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How do I change a Computer Name and Domain or Workgroup in Windows 7?

NOTE: Save all work and close all programs first.
If using Windows Embedded Standard 7, changes will need to be committed using EWF Manager.

  • Click the Start button, right click the mouse over Computer and select Properties.
  • In Computer Name, Domain and Workgroup Settings, select Change Settings.
  • Select the Computer Name tab in the System Properties dialog box.
  • Next to 'To rename this computer...', click Change.
  • Change the Computer Name and press OK.
  • Select Member of Domain or Workgroup - enter the name and press OK.
  • Click OK at the Restart Computer dialog box.
  • Click Close to close the System Properties dialog box.
  • If using:
    • Windows 7 Professional: select 'Restart Now'.
    • Windows Embedded Standard 7:

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How do I change a Computer Name in Windows 10?

NOTE: Save all work and close all programs first.

  • Click the Start button and select Settings.
  • Select System.
  • Select About.
  • Next to 'To rename this computer...', click Rename PC.
  • Change the PC Name and press Next.
  • Select Restart Now

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How do I update Power & Sleep Settings in Windows 10?
  • Click the Start button and select Settings.
  • Select System.
  • Select Power & sleep.
  • Update the Screen and PC Sleep settings as required.

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How do I update UWF in Windows 10?


By default, Unified Write Manager [UWF] is set to Disabled in Windows 10. (UWF replaces EWF from Windows 7)

To update UWF:

  • Right-click over the Start button and select Control Panel.
  • Select Thinlabs UWF Manager (32-Bit).
  • Click Yes to allow the program to make changes.
  • Update the Current State to either Disabled or Enabled.
  • After updating, click OK at the reboot required prompt.
  • Reboot the system.

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